OVERVIEW

This website is operated by Flaneur Global. Throughout the site, the terms “we”, “us”, and “our” refer to Flaneur Global. Flaneur Global offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.  

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.  

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms, you may not access the website or use any services.  

We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the site constitutes acceptance of changes.  

Our store is hosted on Shopify, which provides the e-commerce platform for selling our products.  

SECTION 1 - ONLINE STORE TERMS      

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or have given consent for minor dependents to use this site.  

You may not use our products for illegal or unauthorized purposes or violate laws (including copyright laws).  

Transmitting destructive code (worms, viruses) is prohibited.  

A breach of these Terms will result in immediate termination of Services.  

SECTION 2 - GENERAL CONDITIONS      

We reserve the right to refuse service to anyone at any time.  

Content (excluding credit card info) may be transferred unencrypted over networks. Credit card data is encrypted.  

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.  

SECTION 3 - ACCURACY OF INFORMATION      

We are not responsible for inaccurate, incomplete, or outdated information on the site. Material is for general use only. Historical information is non-current and provided for reference.  

SECTION 4 - MODIFICATIONS TO SERVICE & PRICES      

Prices and Service terms may change without notice. We may discontinue the Service (or parts) at any time.  

SECTION 5 - PRODUCTS/SERVICES      

Products/services may have limited quantities and are subject to our Return Policy.  

Product colors/images on the site may vary due to display settings.  

We reserve the right to limit sales, modify product descriptions, or discontinue items.  

SECTION 6 - BILLING & ACCOUNT ACCURACY      

We reserve the right to refuse/cancel orders. You must provide accurate purchase/account information.  

SECTION 7 - THIRD-PARTY TOOLS      

We provide access to third-party tools “as is” without liability. Use at your own risk.  

SECTION 8 - THIRD-PARTY LINKS      

We are not responsible for third-party content, websites, or transactions. Review third-party policies directly.  

SECTION 9 - USER COMMENTS      

We may use, edit, or publish user comments without obligation. Comments must not violate third-party rights or contain unlawful content.  

SECTION 10 - PRIVACY      

Personal information is governed by our [Privacy Policy](#).  

SECTION 11 - ERRORS & OMISSIONS      

We reserve the right to correct errors, inaccuracies, or omissions and update/cancel orders.  

SECTION 12 - PROHIBITED USES      

Prohibited uses include illegal activities, harassment, spamming, and interfering with site security.  

SECTION 13 - DISCLAIMER OF WARRANTIES      

The Service is provided “as is” without warranties. We are not liable for damages arising from product use.  

SECTION 14 - INDEMNIFICATION  

You agree to indemnify Flaneur Global against claims from third-party breaches of these Terms.  

SECTION 15 - SEVERABILITY  

If any provision is deemed unenforceable, the remaining Terms remain valid.  

SECTION 16 - TERMINATION

Terms remain effective until terminated. We may terminate access for breaches of Terms.  

SECTION 17 - ENTIRE AGREEMENT  

These Terms supersede prior agreements.  

SECTION 18 - GOVERNING LAW  

Governed by Indian law. Disputes subject to jurisdiction of High courts.  

SECTION 19 - CHANGES TO TERMS

Check this page periodically for updates. Continued use after changes implies acceptance.  

SECTION 20 - CONTACT INFORMATION  

Address: C - 9/24, opp to Kebabs & Curries, Chitrakoot, Vaishali Nagar, Jaipur

Phone: +91-01413666427, +91-7737103705  

Email: care@flaneurglobal.com  

SECTION 21 - ADDITIONAL TERMS FOR PRODUCTS      

1. 30-Day Returns:  

   - Return items within 7 days of delivery for a full refund after inspection.  

   - Personalized/custom orders are non-returnable unless defective.  

   - Claims for missing products/empty boxes must include unboxing video submitted within 24 hours.  

2. Lifetime Exchange & Buyback:  

   - Exchange: Post-10 days, exchange eligible products within 5 years for credit (adjusted for market value). Making charges/GST deducted.  

   -     Buyback    : Buyback value based on market rates (90% for gemstones, 3% processing fee). Refund processed to original payment method.  

3.     Deficiency Adjustments    :  

   - Exchange/buyback amounts adjusted for defects (missing stones, damage). Final decision rests with Flaneur Global.  

4.     Product Weight/Price    :  

   - Prices based on average weight. Actual weight variations may result in refunds/charges.  

5.     Warranty    :  

   - 6-month limited warranty covers manufacturing defects (excludes wear/tear, mishandling).  

6.     Documentation    :  

   - Original invoice and certificates required for returns/exchanges/warranty claims.  

7.     Offers    :  

   - Promotions apply only to eligible products subject to the periodical timings

    For detailed policies, visit [Flaneur Global’s Terms of Service]   

    In case of conflict, invoice terms prevail.