Privacy Policy

1. Device Information Automatically collected information may include:

• Web browser type
• IP address
• Time zone
• Cookies
• Pages viewed, referring URLs, and interactions with the Site

This helps us understand how customers browse and improve our website experience.

2. Order & Customer Information When you make or attempt to make a purchase, we collect:

• Name
• Billing and shipping address
• Phone number
• Email address
• Payment-related information (processed securely via Shopify and payment gateways)

We do not store your credit/debit card details.

3. Customer Support & FGCS Communication When you contact us via Email, WhatsApp, or Website forms, we collect the information you choose to share to assist with:

• Orders
• Service requests
• FGCS updates
• Customer support queries

Sharing Your Personal Information

We share your personal information only with trusted third parties to operate our business, such as:

• Shopify Inc. (our e-commerce platform)
• Payment gateways
• Shipping and logistics partners
• Analytics tools (for website performance)

These partners are required to protect your information and use it only for necessary services.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify’s secure data storage, databases, and applications. Payment information is encrypted and processed according to industry standards.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies separately.

Cookies

We use cookies and similar technologies to:

• Enable website functionality
• Improve user experience
• Understand browsing behavior

You may choose to disable cookies through your browser settings. However, some features of the Site may not function properly.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders
• Provide services
• Comply with legal and regulatory obligations

When no longer required, data is securely deleted or anonymized.

Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, misuse, and loss. While no system is completely secure, we follow industry-standard practices to safeguard your data.

Your Rights You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of personal data (subject to legal obligations)
• Withdraw consent for marketing communications (if applicable)

To exercise these rights, contact us at care@flaneurglobal.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Any updates will be posted on this page. Continued use of the Site after changes constitutes acceptance of the revised policy.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, with jurisdiction limited to the courts of Jaipur, Rajasthan.